Shipping policy
Shipping worldwide available. Recipient is responsible for any customs duties that may incur.
Damaged Items
If an item arrives damaged, please contact hello@tsukinalu.com and submit the following:
- Proof of Purchase OR Order Number
- Date of Purchase
- Items damaged
- Supporting images of the damaged box
- Supporting images of the item
Please note that all claims are handled on a case by case bases and insufficient evidence may result in your claim being rejected.